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Frequently asked questions

Every item is independently authenticated through "Legit App" and includes a complimentary digital authentication certificate with EVERY purchase to verify our bags authenticity.

In addition to third-party verification, our pieces are internationally sourced from trusted sellers who follow strict authentication standards.

We stand behind authenticity of EVERY curated item sold by The Rogue Vault.

All sales are final. Due to the exclusive and pre-owned nature of our inventory, we do not offer returns, refunds, or exchanges.

All orders are shipped with tracking confirmation.

Orders over $500 (before tax and shipping costs) are shipped fully insured and require signature confirmation upon delivery to ensure secure receipt.

Once an order has been transferred to the shipping carrier and tracking information has been issued, risk of loss transfers to the customer.

If a shipment is marked as delivered by the carrier - including signature confirmation where applicable - the order will be considered fulfilled.

The Rogue Vault is not responsible for carrier delays, lost packages, or delivery issues once confirmed as delivered.

We currently only ship within the United States. International shipping may be available upon request.

Shipping rates are calculated at checkout based on destination and order value.

No. The Rogue Vault is an independent luxury resale business and is not endorsed by, affiliated with, or associated with any brands featured.

For all inquiries, please reach out through our contact page. Click the top left button next to "catalog".

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